Refund policy

Return and Refund Policy

At Simmer and Whisk, we want you to be completely satisfied with your purchase. Please review our return and refund policy below:


Returns

  • We accept returns within 30 days of delivery.
  • Items must be unused, in their original packaging, and include proof of purchase.
  • To initiate a return, please contact our customer support team at Support@SimmerandWhisk.com.

Refunds

  • Refunds will be processed once we receive and inspect the returned item(s).
  • Original shipping costs are non-refundable.
  • If the return is due to a defective or incorrect item, we will cover the return shipping costs.

Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us immediately at support@simmerandwhisk.com.
  • Provide your order number and photos of the damaged or defective item(s).
  • We will work with you to resolve the issue as quickly as possible, including offering a replacement or refund.

Non-Returnable Items

  • Certain items may not be eligible for returns. These include, but are not limited to, perishable goods, personalized items, and sale items. Please check the product description for specific details.

Thank you for shopping with Simmer and Whisk. If you have any questions about this policy, don’t hesitate to reach out to us at support@simmerandwhisk.com.